Quality Policy

STEAMSHIP undertakes the commitment to comply with the requirements and to continually improve the efficiency of the quality management system with the aim of satisfying the customers needs, focused on the services of excellence, betting on a qualified team and a reliable and efficient customer service as the elements of differentiation of freight forwarders and shipping agents industry, committing to:

• Promote the development of all its employees and strengthen their technical and management skills, focused on a regular professional training, career management, loyalty and responsibility;
• Investing in technical areas and innovative technologies combining methodologies, procedures and systems, enabling to analyze and manage the performance and activities of the company;
• Rationalize costs and increase profitability;
• Investing in services which incorporate innovative contents;
• Promote the integration of all partners (customers, suppliers, agents, employees) in the Quality Management System Structure.